1. Why do you not accept insurance?

Seeing a therapist through your insurance plan has drawbacks that are often not discussed. When using insurance for therapy, your insurance company gets to dictate how long you’re allowed to be in therapy, for what length of session, and sometimes even the type of therapy you’re allowed to do. This limits your autonomy and restricts the help your therapist is allowed to provide. Additionally, your insurance company requires your therapist to diagnose you with a mental health condition in order to receive coverage - even if you do not meet the criteria for any specific mental health disorder. That diagnosis is then permanently added to your personal medical record.

When working with an out-of-network therapist, your privacy is fully protected and you are not forced to receive a diagnosis. It also allows you and your therapist full freedom to establish the treatment plan, schedule, and modality that will be most effective for you - rather than follow the plan your insurance company arbitrarily determines for you.

2. Can my insurance company reimburse my out-of-pocket costs for therapy?

Yes, this is called utilizing your out-of-network benefits. Many people have this type of benefit through their insurance plan. We can provide you with the documentation your insurance company requires for you to submit claims for reimbursement. Many of our clients are able to receive at least partial reimbursement for therapy costs through these benefits. Most major insurance plans reimburse somewhere from 50%-80% of your out-of-pocket costs.

3. What are your rates?

Your first session is called an intake appointment, which is a 50-55 minute appointment and costs $195. Follow-up appointments are 50 minutes and cost $160.


4. Where are you located?

We became a fully virtual practice after COVID. This allows us to work with any resident of Texas, Michigan, or Florida!


5. How do I know if you're the right therapist for me?

Finding a new therapist can be hard. We recommend booking one session as a test run to see if we are a good fit for each other. If you aren't feeling a connection after the first 1-2 sessions, we’re happy to refer you to another provider who may be a better fit.


6. I have additional questions, can I speak with you before booking a session?

Absolutely! Let's set up a free consultation and we can chat on the phone.


7. Do you offer virtual/telehealth therapy?

Yes, we do! We use a secure, fully HIPPA-compliant web therapy service to conduct virtual sessions with Texas residents. Kelsey Fyffe is also able to offer virtual sessions to Florida residents. Web sessions are a great option for anyone who is traveling, has a hectic schedule, or feels more comfortable talking to their therapist from home.

Florida residents can view information pertaining to their local health board here: https://flhealthsource.gov/telehealth/